A Customer Acquisition Funnel is a step-by-step process that businesses use to attract, engage, and convert potential customers into paying customers. It visually represents the journey a prospect takes from first learning about a product or service to making a purchase, helping companies optimize their marketing and sales efforts for growth.
Synonyms: Customer Acquisition Process, Sales Funnel, Marketing Funnel, Customer Conversion Funnel

Understanding the customer acquisition funnel helps businesses identify where potential customers drop off and what marketing strategies work best at each stage. This insight allows companies to improve conversion rates, reduce customer acquisition costs, and ultimately grow their customer base more efficiently.
Businesses use the funnel to map out stages such as awareness, interest, consideration, and decision. By analyzing each stage, marketers can tailor their messaging, offers, and channels to guide prospects smoothly through the funnel, increasing the likelihood of conversion.